Frequently Asked Questions
Orders my be placed online, fax, or by phone. To order online go to our
electronic store. To fax your order, please
send us the name of the shoe with style information which should include color
and size. To fax your order 24 hours a day call
770 913-3998. To
order by phone call (770) 913-3993 Monday through Friday 10 a.m. to
5 p.m. EST. Upon calling, please request the mail order department. We
accept MasterCard, Visa, and Discover and also have other flexible payment
arrangements.
Prices are for the internet only and are subject to change without notice.
Fantasy Styles ships via the United States Postal Service (USPS) or United Parcel Service (UPS).
Normally, you should receive your order within 2 weeks for shipments within the United States. Occasionally, our suppliers cannot fill the order within the normal time period. You will be notified of the stock status and delivery time on your order.
We currently ship to all 50 U.S. states, U.S. territories, and Canada. Shipments outside the U.S. are generally sent U.S. Parcel Post Express. Please note that there might be a duty on goods shipped to international countries. Check with your postal officials about the additional charges.
If for any reason you are not satisfied with your purchase, you may return any unworn
shoes
within 30 day of receipt. Click on the
Return
Form for more information.
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You can reach us by email at help@fantasystyles.com, Monday through Friday 10 a.m. to 5:00 p.m. EST.
Do you have a printed catalog?
Currently, we do not have a printed catalog. For your convenience, our web pages may be printed through your printer. Or we can send you the products on CD-ROM for ($50).
Ordering, Return, and
Exchanges for Holiday Gifts.
Please place orders 14 days before February 14, 2002 (Valentine's Day) to ensure proper delivery time..
Orders placed after this date may require additional shipping charges depending
upon stock availability. All holiday purchases have our 30 day unworn return
guarantee from date of holiday when accompanied with a receipt.
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What is PU?
PU is a
soft synthetic (man made) material (very comfortable).
What will the cost be in my Currency?
What if my order includes several items?
We ship all in-stock items
right away. You are only charged for those items that are shipped.
We will ship the additional items when they are re-stocked. For additional
items shipped within the United States there will be no additional shipping
charge. For additional items shipped to international destinations the
shipping cost is $20.
In some cases, you might receive more shipments than we indicated you would when you placed your order. This results when we have to ship from more than one of our warehouse.